Privacy Policy

Introduction

At CloseKit, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal and financial information when you use our balance sheet reconciliation service. We are committed to transparency and giving you control over your data.

By using CloseKit, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Account Information

When you create an account, we collect your email address and password. This information is necessary to provide you with secure access to your account and to communicate with you about the service.

Financial Data

To provide our reconciliation services, we collect and store:

• Chart of accounts information (account numbers, names, types)
• Prepayment and accrual records (amounts, dates, descriptions)
• Amortization schedules and journal entries
• User preferences (currency settings, display preferences)

Usage Data

We automatically collect information about how you use CloseKit, including:

• Features and pages you access
• Time and date of access
• Actions performed (creating records, exporting data, etc.)

Technical Data

We collect technical information including IP address, browser type, device information, and operating system. This helps us ensure compatibility and security.

How We Use Your Data

We use the information we collect to:

• Provide and maintain the CloseKit service
• Process your financial data and generate reconciliation reports
• Send you important account-related communications (password resets, service updates)
• Improve our service based on usage patterns and feedback
• Ensure the security of your account and prevent fraud
• Comply with legal obligations and enforce our terms of service

Data Storage and Security

Where Your Data Is Stored

Your data is stored securely in cloud infrastructure provided by Supabase, which uses industry-standard security practices. Data centers are located in secure facilities with robust physical and digital security measures.

Security Measures

We implement multiple layers of security to protect your data:

• Encryption in transit (HTTPS/TLS) and at rest
• Secure password hashing using industry-standard algorithms
• Row-level security policies ensuring users can only access their own data
• Regular security audits and updates
• Access controls and authentication mechanisms

Data Retention

We retain your data for as long as your account is active. When you delete your account through the application, your personal data and financial records are permanently deleted immediately. We do not retain your data after deletion, except where required to do so for legal or regulatory purposes.

Data Sharing and Disclosure

We Do NOT Sell Your Data

We will never sell, rent, or trade your personal information or financial data to third parties for marketing purposes. Your data is yours.

Third-Party Service Providers

We work with trusted third-party service providers to operate our service:

• Supabase: Database hosting and authentication services
• These providers have access only to the data necessary to perform their functions and are contractually obligated to maintain confidentiality

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Legal process or government requests
• Protection of our rights, property, or safety
• Prevention of fraud or security issues

Your Rights and Choices

You have the following rights regarding your data:

Access Your Data

You can access all of your financial data through the CloseKit dashboard at any time.

Export Your Data

You can export your data in CSV format at any time, including your chart of accounts, prepayments, and amortization schedules.

Delete Your Account

You can permanently delete your account and all associated data directly from within the application via your account settings. Deletion is irreversible and your data will be removed immediately. If you need assistance, contact us at gregory.hart55@gmail.com.

Correct Your Data

You can update or correct your account information and financial data at any time through the application.

Cookies and Tracking

CloseKit uses essential cookies to maintain your login session and remember your preferences. These cookies are necessary for the service to function properly.

We do not use third-party advertising cookies or tracking pixels. We do not track you across other websites.

International Users and GDPR

If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time

Our legal basis for processing your data is your consent when you create an account and use our service.

Children's Privacy

CloseKit is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly.

If you believe we have collected information from a child under 16, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make changes, we will update the "Last Updated" date at the top of this policy.

If we make material changes, we will notify you by email or through a prominent notice in the application before the changes take effect. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: